25% OFF SITEWIDE & up to 50% OFF SALE-ITEMS with code: WINTER2022 | FREE DOMESTIC SHIPPING on orders over $150

SHIPPING INFORMATION

Orders typically ship within 1 to 2 business days following the receipt of order. Orders placed Friday-Sunday will be shipped on Monday or Tuesday.

All items ship from Jersey City, NJ - Please choose your shipping method accordingly.

Please Note: UPS 2nd Day Air does not ship on weekends, transit times only include weekdays (e.g. if shipped Thursday, your package should arrive the coming Monday)

Have a question? Feel free to give us a shout at Customerservice@billykirk.com


Domestic Orders

Free Shipping: All US orders over $150 shipping within the lower 48 states qualify for free shipping (Hawaii and Alaska are not currently available for free shipping). These orders will either be shipped via USPS Priority or UPS Ground at Billykirk's discretion.

Local Pick-Up: Contact info@billykirk.com to schedule your 24/7 concierge pick-up in the lobby of 150 Bay St, Downtown Jersey City, NJ.


International Orders

NOTE: We have temporarily halted shipment to the UK. We are waiting for our international shipping partner Hermés/Border Guru to finalize the Brexit/VAT documents.  We are hoping this is completed by the end of March 2021.  Our apologies for any inconvenience.

All international orders ship via Hermés/Border Guru unless FedEx is chosen at customer's discretion. Please be advised when shipping with Border Guru that the the tracking details will be updated just as soon as the item(s) reaches their shipping hub. Once scanned, a tracking number will be emailed to you which will follow the package all the way to your doorstep.

All international orders ship via FedEx or DHL at the customer's discretion.


Shipping Confirmation

Once an order has been received by the selected shipment service, you will be contacted via the service chosen at checkout (Email or Facebook) with your shipping confirmation and tracking information.

 

Returns

Exchanges

Warranty & Repairs