VISIT OUR STORE/STUDIO 10:30-6 M-F | FREE SHIPPING ON ORDERS OVER $250

SHIPPING INFORMATION

Orders typically ship within 1 to 2 business days following the receipt of order. Orders placed Friday-Sunday will be shipped on Monday or Tuesday.

All items ship from Jersey City, NJ - Please choose your shipping method accordingly.

Have a question? Feel free to give us a shout at Customerservice@billykirk.com


Domestic Orders

Free Shipping: All US orders over $250 shipping within the lower 48 states qualify for free shipping (Hawaii and Alaska are not currently available for free shipping). Most orders are shipped via FedEx 2-day service unless it's on a larger bag or multiple items. In that case, those items will ship via FedEx Ground.  Choose "Standard" shipping and enjoy 2-day service if the item(s) will fit in a 19" x 4" x 3" box (228 CI.)

Local Pick-Up: Contact info@billykirk.com to schedule your 24/7 concierge pick-up in the lobby of 150 Bay St, Downtown Jersey City, NJ.


International Orders

NOTE:  All international orders ship via Hermés/Border Guru unless otherwise specified. Please be advised when shipping with Border Guru, all taxes and duties are factored into the shipping cost, also, tracking details will be updated just as soon as the item(s) reaches their shipping hub. Once scanned, a tracking number will be emailed to you which will follow the package all the way to your doorstep.

Orders shipping to Canada and Mexico can select FedEx or DHL at the customer's discretion.


Shipping Confirmation

Once an order has been received by the selected shipment service, you will be contacted via the service chosen at checkout (Email or Facebook) with your shipping confirmation and tracking information.

 

Returns

Exchanges

Warranty & Repairs


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