Thank you for shopping at Billykirk.com
If you are not completely satisfied with your purchase you have the right to return any unwanted items within 14 days from the day you receive your order.
Products must be returned in their original condition. The customer retains responsibility for the purchased item(s) until arrival at the Billykirk studio.
Please email Returns@billykirk.com to receive a return authorization.
We gladly offer exchanges within the 14 day return period. Please include which product you'd like to exchange for in your return authorization email and we will confirm it's availability.
We recommend sending returns with a traceable carrier. Once we receive your return, you will receive an email confirming your refund.
All returns must be sent to:
150 Bay Street, Commercial Side, 3rd Floor
Jersey City, NJ 07302
*** Any custom items or any items that have been embossed are all final sale and cannot be returned ***
*** Web-site purchases that need to be Returned/Exchanged cannot be returned to our NYC Store location ***