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If you are not completely satisfied with your purchase you have the right to return any unwanted items within 14 days from the day you receive your order.

Products must be returned in their original condition. The customer retains responsibility for the purchased item(s) until arrival at the Billykirk studio.

We recommend sending returns with a traceable carrier. Once we receive your return, you will receive an email confirming your refund.

Please note, we do not offer exchanges because we cannot guarantee the availability of any particular item. You will need to place a new order.

 All returns must be sent to:

Billykirk Inc.

Attn: Returns/Repairs

150 Bay Street, Commercial Side, 3rd Floor

Jersey City, NJ 07302

 *** Any custom items or any items that have been embossed are all final sale and cannot be returned ***

*** Web-site purchases that need to be Returned/Exchanged cannot be returned to our NYC Store location ***